Privacy policy

At Mekupal we work inside people's homes, and we treat your details with the same care. This page explains what information we collect through the site, why, and what your rights are.

Who is responsible for your information

Dana Turkia · Osek patur (exempt dealer) 214969677. For privacy questions, contact us: 058-664-4828 / WhatsApp.

What we collect

• On WhatsApp and by phone: whatever you choose to send or tell us, including photos of your closet. WhatsApp conversations are also covered by WhatsApp's (Meta's) own policy.
• The site itself has no form and no sign-up. Your browser stores only your language choice and display mode (light or dark) on your device, so they are remembered next time. That information is not sent to us.
• Visit statistics: if enabled, Cloudflare Web Analytics collects aggregate usage data (for example, which pages were viewed) without cookies and without identifying you personally.

You have no legal duty to give us information. Without a photo and a phone number we simply can't give an estimate or get back to you.

Why we use it

Only to reply to your inquiry, schedule a visit and give a price estimate. We won't send you marketing messages without separate consent, and we won't sell or pass your details to others for their own use.

Where it goes

Messages and photos are sent through WhatsApp and kept on our device. The information may be stored or processed on servers outside Israel. The site is hosted on Cloudflare.

How long we keep it

We keep the conversation only for as long as it is needed to handle your inquiry and provide the service, and we delete it on request, unless we have a business relationship that requires keeping it by law.

Your rights

You can ask to see the information we hold about you, to correct it or delete it, and to ask us not to contact you again. Send a request to the contact details above and we will answer as soon as we can, and in any case within the time the law sets. If you think we handled your request poorly, you can contact Israel's Privacy Protection Authority.

Security

The site is served over an encrypted connection (HTTPS), and only we have access to inquiries. If we find a security incident that affects your information, we will act and report as the law requires.

Updates

If we change this policy, we will update the date at the top of the page.